Terms of Service

Welcome to My database portal ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By creating an account or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. User Accounts

• Account Creation: You must provide accurate, current, and complete information during the registration process.
• Account Responsibility: You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
• Eligibility: You must be at least 18 years old to use the Service.

3. Subscriptions and Billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

• Fees: Certain features of the Service may require payment. You agree to pay all applicable fees as described on our pricing page.
• Billing: Paddle.com will bill you through a payment account linked to your account.
• Renewals: Paid subscriptions will automatically renew for the same period unless you cancel before the renewal date.
• Cancellations: You may cancel your subscription at any time. Your cancellation will take effect at the end of the current billing cycle.

4. Refund Policy

We offer a 30-day money-back guarantee on all our paid plans. If you are not satisfied with the Service, you can request a full refund within 30 days of your purchase. To request a refund, please contact our support team.

5. User Responsibilities & Prohibited Use

You agree not to misuse the Service. For example, you must not, and must not attempt to, do the following:

• Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
• Probe, scan, or test the vulnerability of any system or network.
• Breach or otherwise circumvent any security or authentication measures.
• Interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, or spamming.
• Access, search, or create accounts for the Service by any means other than our publicly supported interfaces.

6. Data Ownership and Privacy

You retain all rights and ownership of your data. We do not claim any ownership rights to the data you upload or manage through the Service. Our collection and use of your personal information is described in our Privacy Policy.

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of My database portal and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

9. Limitation of Liability

In no event shall My database portal, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

10. Complaint Resolution

We are committed to resolving any complaints or disputes promptly. If you have a complaint, please contact us at support@mydbportal.com and we will do our best to resolve the issue within 5-7 business days. If we are unable to resolve the complaint to your satisfaction, you may be able to refer the matter to an independent dispute resolution service.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: support@mydbportal.com.